People often tend to spend a lot of time reading guides and manuals to understand the functioning of an application or how a specific product/service works. In the age of digitization, people are no longer willing to go through long pages full of text to understand a guide. This is where the guide chatbots come into the picture.
SAP Conversational AI allows you to build quick, smart, and responsive guide chatbots that help users navigate through guides by interacting with them. The AI-driven chatbots allow users to simply have a conversation with them to understand how a specific application, product, or service works. They guide users every step of the way based on their preferences and help them get the work done.