SAP Conversational AI
Artificial intelligence has made our lives easier in a plethora of different ways. By allowing the machines to think and learn, we can streamline some of the most complex business processes and provide better services to our customers. Conversational AI is one such blessing in the realm of artificial intelligence. As the name suggests, the technology allows individuals to interact with digital platforms for getting their issues resolved and perform specific tasks.
SAP conversational AI is dedicated to building software solutions that allow users to engage with automated chatbots for getting their work done. These AI chatbots revolutionize the manner in which your business processes are carried out by minimizing human interference and providing users with greater efficiency.
Built on the SAP Business Technology Platform, SAP conversational AI empowers you to build highly responsive chatbots that understand the context of specific situations and make the most of your business data for automating your tasks in the best way possible. In simple words, it allows you to set up digital assistants who work tirelessly to get your work done in a faster, more accurate, and more effective way.
Provide Seamless Support To Employees And Customers
SAP conversational AI helps you build chatbots for providing automated support to your employees and customers. It allows you to build modern helpdesks to get the issues faced by your customers/employees resolved within a few seconds. The use of AI-driven chatbots prevents users from having to wait for a response from dedicated agents to provide quick resolutions to their problems. From getting basic queries resolved to obtain answers to frequently asked questions, SAP conversational AI helps you employ chatbots that use natural language processing to have seamless interactions with your customers and employees.